All of us can honestly accept that in recent times our Immigration Force has suffered a massive decline in public confidence of our service delivery. Therefore, against this difficult backdrop, our collective challenge is on how to provide an excellent and improved service delivery for the citizens of this country.

I have a desire to uplift the Force from its current abysmal status to one of envy. But would that stop me from being real? The answer is, no! I owe a duty to God Almighty, the nation and my conscience to be realistic.

In spite of the challenges I inherited, I am confident that with collective responsibility in partnership with our local communities and the established Immigration Partnership Boards nationwide, we can mobilize our efforts to restore Public Confidence in the Immigration.

On this note, I want to express my profound thanks and appreciation to you all for your selfless service to the nation under difficult circumstances and to assert that my focus will be primarily on the Work Force as it is the most important asset for Organizational Development.

I have realized that the general morale within the Force has been greatly dampened for obvious reasons.

With the support of the entire Executive Management Board of the Immigration, we shall collectively endeavor to create conducive working environments for all Immigration Officers, geared towards professionalism in their respective policing tasks.